FAQ

Kitchener-Waterloo’s Garage Door FAQs & Resources

Whether you’re a homeowner with your own vehicle garage, a local automotive repair shop owner, or you run a retail store using your personal garage space for business or stocking items, Overhead Door Company of Kitchener-Waterloo™ has you covered. We install and repair overhead doors so that they can work smoothly at all times and save you time and money.

Below you’ll find answers to the questions we get asked the most about garage doors, garage door openers, and other useful resources.

Garage Door FAQs

Garage Door Opener FAQ

Troubleshooting

Resources

Garage Door FAQs

R-Value is a measure of thermal efficiency. The higher the R-value, the greater the insulating properties of the door. Overhead Door Company™ uses a calculated door section R-value for our insulated doors. We have several door styles to meet your insulated door needs for both residential and commercial applications. The R-value of each door is listed on its product page or you can view a list of all doors and their R-values.

Garage Door Opener FAQs

Screw Drive

Powerful, fast and quiet. Maximum power for heavy doors. These garage door openers will give you the most power with the fastest operating speeds. If you have a large garage door measuring 14 ft. high or one-piece doors that are up to 8ft high, then these are the openers you'll want to use. This is because our screw drive openers feature an exclusive direct drive system that transfers more power from the motor without using a gear reduction system.

Belt Drive

Quiet and smooth performance. Ideal for garages adjacent to living areas. A belt drive garage door opener is super quiet. Our belt drive opener models are some of the quietest garage door openers you can buy. These openers are especially great for garages that are attached to the house. We've all heard what a noisy garage door opener sounds like. With a belt drive opener, you'll experience less sound and vibration when the opener is operating.

Chain Drive

Rugged and reliable. Suitable for most garage doors. A chain drive garage door opener uses a chain to move the door open and closed. It's suitable for most garage doors. Chain drive has been around for many years and will last a long time with routine maintenance. Chain drive openers are typically available at an opening price point.

Overhead Door Company™ openers and wall consoles integrate various technologies. The technologies are known as Series I, Series II, and Series III. Series II is backward compatible with Series I. Series III is not backward compatible without additional purchased parts. Contact your Overhead Door Company™ distributor for further details. If the date code of your opener is 041217 or higher, you can use a Series II wall console with your opener. If not, you must use a Series I wall console for your opener.

Troubleshooting

Wireless Keypad Programming

HomeLink Programming

Garage Door Opener Programming

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